PhotoEmbroidery.co.uk
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Terms and Conditions

Terms and Conditions

PhotoEmbroidery.co.uk Terms and Conditions


General Information

An order from PhotoEmbroidery.co.uk can only be placed from this website. You must go through our 7-step guide to place an order. Read more about the different steps here

Extras, like threads and/or fabric, can be ordered for use in your embroidery. Read more at "What do I get?"

Payment

We offer two payment methods:

  1. Direct Payment: You pay instantly upon order using your credit card or swedish internet banking system. Supported credit cards are VISA and Mastercard and supported banks are Swedbank, Nordea, Handelsbanken and SEB. Secure payments are ensured by Payson.
  2. Cash on delivery: Pay when you collect your package from the local post office or delivery office. Note that a COD fee is applied. This option is only available in Sweden.

Delivery

Average time for delivery is 1-2 weeks. You can always track the status of your order by signing in to your account and clicking on the Details option of your order.

Pricing

The price that you confirm when finalizing your order is always shown in Swedish kronor and includes 25% VAT for EU-customers.

Withdrawal Right

PhotoEmbroidery.co.uk complies with the Distance Selling Regulations in Sweden. You have the right to cancel your purchase within 14 days of receiving the goods, assuming you have not yet begun your embroidery. If you cancel an order within 14 days, or neglect to pick it up, you will be charged a handling fee equal to 50% of the goods' cost. A return shipping fee is also applied. To return a purchase, please contact us by e-mail or telephone.

Cookies

PhotoEmbroidery.co.uk uses what is known as 'cookies' when you browse our website. A cookie is a small text file that saves information on your computer about the preferences you've made during your time on our website. Cookies also allow you to walk away from an unfinished photo embroidery and come back to it at a later time to keep working on it.

We are not responsible for any typographical error found on this website.

Customer login
Having a PhotoEmbroidery.co.uk account allows you to order, save, and check the status of your previous orders. Registering an account is free.

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Latest news (swedish)

Direktbetalning

Direktbetalning

Det är nu möjligt att betala med ditt VISA, MasterCard eller med din internetbank när du beställer fotobroderi hos oss. Betalningen genomförs säkert med Payson

Read more »

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